VITO Service

What to do when there is a low filtration performance?

- Possible cause: Particle filter is full | Pump-filter unit clogged | Motor defective
- Action: Change the particle filter and empty the pump-filter unit. Boil VITO out to remove heavy contamination
If no improvement please contact us!

What to do if VITO overheates?

- Possible cause: Overtemperature
- Action: Take VITO out of fryer and let it cool down while still plugged in. Don't bring in cool room!

What to do if  “”- website is not displayed correctly?

- Possible cause: Outdated website in cache | Device is not connected to VITO
- Action: Delete Cache and browser data. Connect to VITO once again

What to do if Internet connection cannot be established

- Possible cause: Wrong network chosen | Wrong password entered | WiFi signal too weak
- Action: Select correct network and enter correct password. Strengthen the Wifi signal e.g. by moving router closer to VITO

If you've got questions, feedback or ideas you would like to share please feel free to contact us

+49 7461 962890


Eltastraße 6

78532 Tuttlingen, Germany

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